Within the Netherlands, standard delivery time is 1 to 2 business days. In most cases, we ship your order the same day, but we prefer to provide a slightly more generous delivery time upfront.

Many orders are also delivered via letterbox parcel. This goes with regular mail. You will receive a Track & Trace code.

For shipments within the Netherlands, shipping costs are €3.95. For orders of €30 or more, shipping is free! So if you want to avoid shipping costs, add some extra nice products to your shopping cart! The actual shipping costs for us are always higher, so we cover part of the shipping costs ourselves.

In most cases, your order will fit in a letterbox package. The advantage is that you don't have to stay home for it, as it usually fits through the letterbox.

Otherwise, your order will arrive in a slightly larger package. In all cases, you will receive a Track & Trace code so you can follow your order. You will receive the code after we have shipped your order.

Looking for a nice gift but don't have any wrapping paper? No worries, we'll wrap your order for free. Select the free gift wrapping service in your shopping cart and it will be automatically added to your order. We will then wrap your order in festive gift paper suitable for various occasions.

To begin with, we do our best to include as many appealing and high-quality products as possible in our range. If you are nevertheless not satisfied with the product, you can cancel your order within 14 days without giving any reason. After cancellation, you then have another 14 days to return your order. Read our refund policy for more information.

Upon receiving your order, you can inspect the products as you would in a store. If a product does not meet your expectations, you may return it. If there is damage after delivery, please inform us as soon as possible. We will then primarily replace the product. For more information, please visit the warranty & complaints page.

Would you like a nice gift? Then we will wrap it for you for free! You can choose the gift wrapping service by clicking on the gift wrapping service button in your shopping cart. We will then wrap your entire order for you. Don't want everything wrapped? Please indicate this in the comments, so that we can prevent waste.

Yes, you can! View our collection of greeting cards here. We can also write a message on it if you'd like. You can indicate this in the comments field when placing your order.

Yes, you can. For the delivery address, enter the recipient's details. Click the button indicating that the delivery address and billing address are different, and enter your own details for the billing address. This way, you can easily send a gift!

You can pay securely via our webshop. We currently offer these payment methods:

• iDeal
• Credit Card
• PayPal
• Google Pay
• Pay later via Klarna
• Shop Pay

Payment is processed via a payment provider. We do not store your payment details ourselves.

We are affiliated with Stichting WebwinkelKeur. They collect reviews about our service to provide an independent picture to other visitors. Within 7 days of your order, you will therefore receive an email from WebwinkelKeur. In this email, they will ask you to give a review about us. It is not obligatory, of course, but we are always very curious about how customers respond to our service. This way, we can also learn from the feedback we receive.